1.- Object
1.1. In compliance with the obligations established in Law 34/2002, on Information Society Services and Electronic Commerce (LSSI-CE), this document is made available to users, aiming to inform about the terms of use of the site.

1.2. Any person accessing this website and using its services, or providing their data, assumes the role of user, committing to observe and strictly comply with the provisions contained herein, as well as any other applicable legal provisions.

1.3 These conditions will have an indefinite validity period and will be applicable until the publication of a new version.

1.4 The provider reserves the right to modify any type of information that may appear on the website, without any obligation to give prior notice or inform users of such modifications, understanding that publication on the provider’s website is sufficient.

1.5 In this sense, periodic review of this legal notice is recommended.

1.6 The provider reserves the right to deny or restrict a user’s use and/or access to the website, in case of non-compliance with these general conditions, without the right to receive compensation or indemnification for this fact.

2.- User Obligations

2.1 The user must fully assume responsibility for the confidential treatment and proper custody of the passwords they have, avoiding access to them by unauthorized third parties.

2.2 For the provision of certain services offered through this website, a series of data is requested from the user. The purpose of this request is to enable the execution of the requested service under the appropriate conditions. In this regard, the user undertakes to ensure that the requested and declared data are true, complete, and accurate, and also undertakes to notify the provider of any changes to them as soon as possible, to avoid problems that may arise in case the provider has incorrect or outdated data.

3.- Disclaimer

3.1 The provider:
a) Exempts itself from any liability arising from the information published on its website, provided that this information has been manipulated or introduced by a third party unrelated to it.
b) Cannot guarantee that the use made of the website and its services complies with the law, these general conditions, morality, and public order; however, it will take the measures it deems appropriate at all times to comply with the provisions of current legislation.
c) Is not responsible for damages of any kind that may arise from the incorrect, illegitimate, or unlawful use that the user makes of the website or the services and contents offered.
d) Reserves the right to prevent the user from accessing and using the services of its website, at any time and without prior notice, in case of breach of the general and specific conditions of use and in case of acts contrary to the law, morality, generally accepted good customs, and public order.
e) Reserves the right to modify this legal notice at any time, respecting the rights acquired by the users. Any modification will be notified to the users as soon as possible. The insertion of a new wording of any of the legal texts of this website is considered as notification of the modification to the user. The use of the website or the acceptance of the corresponding legal texts after the modification implies its acceptance by the user.
f) Under no circumstances will the provider be liable for moral damages, loss of profit, and/or any direct or indirect damages that the user may suffer.
g) Since it is possible to redirect from the client’s website to third-party website content. Since the provider cannot always control the content introduced by third parties on their websites, it assumes no responsibility for such content. In any case, the provider states that it will proceed to the immediate withdrawal of any content that may contravene national or international legislation, morality, or public order, proceeding to the immediate removal of the redirection to said website, notifying the competent authorities of the content in question.
h) This website has been reviewed and tested to function correctly. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, the provider cannot rule out the possibility that circumstances may arise, such as programming errors, interruptions in service for maintenance tasks, or events beyond its control, such as force majeure, natural disasters, hacker or cracker actions, strikes, or similar circumstances that make it impossible to access the website.
i) In any case, the user cannot claim economic compensation for this interruption of service.

4.- Incident Communication
In case of any incident related to our products and/or services, you can contact us at: silken@hoteles-silken.com.

5.- Intellectual and Industrial Property

5.1 The website, including but not limited to its programming, editing, compilation, and other elements necessary for its operation, designs, logos, text, and/or graphics are the property of the provider or, if applicable, have a license or express authorization from the authors. All contents of the website are duly protected by intellectual and industrial property regulations.

5.2 Regardless of the purpose for which they were intended, total or partial reproduction, use, exploitation, distribution, and commercialization require in any case the prior written authorization of the provider. Any use not previously authorized by the provider will be

considered a serious breach of the intellectual or industrial property rights of the author.

5.3 Designs, logos, text, and/or graphics not owned by the provider and that may appear on the website belong to their respective owners, who are themselves responsible for any possible controversy that may arise regarding them. In any case, the provider has the express and prior authorization of the owners.

5.4 The user and/or visitor of the website undertakes to respect these rights and, consequently, not to copy, reproduce, modify, distribute, transmit, publish, display, or represent any of the aforementioned contents of the website by means other than those enabled by the same for this purpose, or those legitimately used on the Internet and previously authorized, expressly and in writing, by the provider. Furthermore, they undertake not to engage in any other activity that could infringe the intellectual property rights of the provider or the users of the website.

5.5 To make any observations or comments regarding possible breaches of intellectual or industrial property rights, as well as about any of the contents of the website, you can do so through the following email address: infoelpilarandalucia@gmail.com.

6.- Safeguard Clause

6.1. The possible invalidity or ineffectiveness of one or more clauses of these general conditions, due to any cause, will not determine the invalidity or ineffectiveness of the whole, which will remain valid and effective for all other clauses.

7.- Legislation and Jurisdiction

7.1. The applicable law in case of dispute or conflict of interpretation of the terms that make up these Conditions of Use, as well as any issue related to the services of the Portal, will be Spanish law.

7.2. For the resolution of any dispute that may arise in connection with the use of the Portal and its services, the parties agree to submit to the jurisdiction of the judges and courts that may be established unless otherwise provided in procedural and/or consumer and user regulations in the event of being a consumer. If this is not considered, submission to the judges and courts of the city of Vitoria is agreed upon.

7.3. Likewise, the user is informed that there is a platform for online dispute resolution created by the European Union and signed by the Member States, which can be accessed via the following link: https://ec.europa.eu/odr.